Frequently Asked Questions (FAQs)

What are Eden Odyssey bedsheets made of?

  • Our Hypnos collection is made of 100% Bamboo fibre.
  • Our reversible pillowcases are made of Tencel on one side and Mulberry Silk on the other.

What are the benefits of Eden Odyssey bedsheets?

  • Ultra-soft and comfortable even after many washes.
  • Antibacterial and anti-fungal properties – naturally deters dust mites and allergens.
  • Naturally breathable, thermoregulating and moisture wicking, keep you cool and dry while sleeping.
  • Naturally deodorising – It acts as a natural deodorizer by suppressing undesired odours, keeping the sheets fresh and hygienic.
  • Hypoallergenic, recommended for those who suffer from allergies and asthma.
  • Thermo regulating – Effective heat dispersion helps to regulate the temperature.
  • Long-lasting durability and easy to maintain.

Are your products free from toxins and harmful chemicals?

  • All our products are Oeko-Tex certified, meaning they are free from harmful chemicals, fertilizers or pesticides. They are completely safe to use.

How do I wash & care for my Eden Odyssey bedsheets?

  • Do not wash with fabric conditioner as it will destroy the strong fibres that make it soft and durable.
  • Machine washable with similar colours on delicate setting.
  • Do not bleach or soak.
  • Spin dry only.
  • Gentle wash cycle.
  • Iron on low heat.

What are the dimensions of Eden Odyssey bedsheets?

 

Are the reversible pillowcases part of the fitted sheet set or duvet set?

  • No, the reversible pillowcases are sold separately.

What if I need to change or cancel my order?

  • For any changes or cancellations, send us your enquiry to contact@edenodyssey.com. We will try help you as much as we can. However, we cannot guarantee any change requests as our warehouse team does what they can to ship out your order as fast as possible, but we will do our best to amend your order.

What payment options are available?

  • We accept major credit and debit cards. We also accept payments Stripe.

My order never arrived, what do I do?

  • Please contact us at contact@edenodyssey.com and we will help you within the shortest time frame.

Where do you ship?

  • We ship in Singapore (island wide delivery).

How much does shipping cost?

Store Launch Promotion - Free Delivery On All Orders!

  • Orders over $80: Enjoy free standard shipping.
  • Orders under $80: Standard shipping is $5.

When will my order arrive?

  • Our current delivery time is 2 to 5 business days.

How can I track my order?

  • Once your order has shipped, we will send a confirmation email that includes tracking information.

What is your return policy?